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Home  »  Consumer Reviews  »  Resorts  »  Shell Vacation Club did not supply promised trip
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Shell Vacation Club did not supply promised trip
May 3, 2008
Shell Vacations complaint by Dab47
We attended a time share presentation and did not wish to buy their product. One of the lures to attend the presentation was "A Hawaiian Holiday."

This was through an agency called Holiday Travel of America, based in Carlsbad, CA. They requested a fee of $100 as a "tax deposit". Well, they cashed my check back in March of 2007, and so far I have never had this agency contact me.

When I contact them, I only hear that "at this time the dates that you have chosen are unavailable." I would not trust anything Shell Vacation Club promises due to this experience of mine.

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Quote this article on your site | Views: 136

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1. Written by Hating SVC too., on 13-05-2008 20:14

you should be able to get your money refunded. contact them and tell them. as long as you haven't 'confirmed' a booking (which you can't until a date is available), you should be good to go. also, doesn't your paperwork say you are guaranteed some date of travel during the year? of course, if it's not the date you want, you might not be able to go...

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