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I have a paid off loan with Shell through Equiant Financial svcs. Unfortunately, my change of address to Wyndham never was submitted to Shell or Equiant.

Then when my Credit card expired they never contacted me to update or they sent the mail to the wrong address. Regardless, the end result was that this company has charged more than 115% of the cost of the maintenance fee and will not reinstate services or waive any fees.

I am now looking at just letting this go back due to a lack of integrity with the company. There are better ways to pay for a vacation than a monthly fee!

Reason of review: Problems with payment.

Location: Seattle, Washington

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