Shell Vacations - Bent over by Shell Vacation Club

Home

Add a complaint

Latest Reviews

Consumer Reports

Company Reviews

Consumer Forum

Consumer Advocacy

Sample Complaint Letter

Affiliates

Recently Discussed

Toyota Of Orlando
Lied like a dog at purchase time to me!!
Citibank
Privacy rights, Sears Credit Card Complaint - Citibank N A
Health Buy
Hoodia Chaser
Best Buy
Best Buy Mechanicsville, VA...Lousy Buy.
Best Buy
Best Buy Stinks! Pee Yew
Labor Ready
News Labor Ready
ELTMAN
Eltmam Eltman & Cooper - Erin Capitol Management - Donald B. Serafano - Jill M. Abrahamson reports -

Home » Consumer Reviews » Resorts » Bent over by Shell Vacation Club

Comments

Bent over by Shell Vacation Club

May 14, 2008

Shell Vacations complaint by Scobyclaus

Write your Review »

I unfortunately agree with all the bad reviews of Shell Vacations. We have been an “owner for almost a year now and have been turned down for every reservation we have tried to make. We eventually spent a weekend at the Vino Bello and it was very nice, but it was the weekend they said they had space not the weekend we actually wanted. I called the Vino Bello a month before the dates we wished to stay and they had plenty of room. As soon as I hung up the phone with Vino Bello I called SVN and tried to reserve the same dates and was told they were full. Vino Bello/SVN only holds a certain amount of rooms for “Owners” and the rest are for other guests. I’m sorry but this is bull, and not what we were told when we purchased.

Second, we booked 8 nights in Puerto Vallarta at the Plaza Peleconos (and SVN Property). As “Owners” we are supposed to be placed in the Grand section of the hotel and this is what we were told when we booked. However when I called to confirm with the Hotel I was told that we are in the Club Section. Every review of the Hotel states that the Club section is horrible, to put it nicely, and that you need to stay in the Grand section. It’s the same deal as before, there is room in the Grand section but all the “Owners” spaces are filled. Screwed again by SVC.

Shell Vacations is not the way to go if you’re looking for a timeshare.

More Shell Vacations Reviews

Discuss
Shell Vacations News

on our forums

Quote this article on your site | Views: 513

Be first to comment this article

Comments on Bent over by Shell Vacation Club
Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.
Name:
Comment:

Code:* Code
I wish to be contacted by email regarding additional comments