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    • Being lied to2
    • Being lied to when i joined2

  • Apr 17
  • Hotels and Resorts
  • Boulder, Colorado
  • Maintenance Fee
  • 72
  • REVIEW RATING 4/5

My wife and I have been paying members of Shell Vacations (now owned by Wyndham) for several years. We originally owned a "deeded property" on the Big Island in Hawaii, but switched to the new, supposedly more "user-friendly" points system about 2 years ago. Since that time we have had a lot of challenges booking our promised vacations. We were required to pay the $1250 maintenance fee before... Read more

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  • Apr 14
  • Hotels and Resorts
  • Lahore, Punjab Province
  • Timeshare Deposit
  • 30
  • REVIEW RATING 4/5

I was visiting San francisco and did the ultimate mistake of signing up for shells timeshare. I realised that I didn't want to continue it so I canceled it within 7 days! It's been over a month now and they still haven't refunded my initial deposit! When I call them in Donatello,those who dealt with me Dont come on the phone! They send a message that it's refunded but I haven't received anything.... Read more

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  • Mar 13
  • Hotels and Resorts
  • Oakhurst, California
  • Positive Experience
  • 2
  • 2
  • 88
  • REVIEW RATING 4/5

I have been reading the negative reviews and can hardly believe that people actually spend their hard earned money to purchase a time share and then don't bother to learn how to use it. My husband and I have been SVC owners for 11 years. In that time we have been to Italy for 3 weeks, we have spent 1 week in England, a week in Ireland and a week in Scotland. We took a cruise from NYC to British... Read more

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  • Feb 16
  • Hotels and Resorts
  • Modesto, California
  • Timeshare
  • 41
  • REVIEW RATING 4/5

I also have a loan that bears a prepayment penalty, which is not what was rep-ed to me, by Kai . payments are not applied to principal. ooo ooo oo ooo ooo ooo ooo ooo ooo oo o oo ooo oo ooo oooo ooo oo oooo ooo oo ooo oo oo oo ooo ooo o ooo oo ooo ooo oo oo oo ooo ooh 100 words is a little long for a simple rip off. No one made it right, and no one wants to correct it for a pay off, which means... Read more

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  • Jan 13
  • Hotels and Resorts
  • San Francisco, California
  • Vacation Booking
  • 1
  • 1
  • 60
  • REVIEW RATING 4/5

So the incentives aside...those are a joke and never are available...trying to register at their property in Napa and have now been charged 300 dollars in fees that were told on the phone to be included which is as much as what it would cost to stay at the top hotel in the county. Why is this company still in business, it takes your money and charges you for the service twice. Read more

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  • Jan 06
  • Hotels and Resorts
  • Jacksonville Beach, Florida
  • Timeshare Points
  • 106
  • REVIEW RATING 5/5

I have owned this timeshare for over 7 years now and have never been able to take the vacation we wanted. I have had points expire and have over 5000 now that I feel are useless. I have tried to give the timeshare back and they won't even take it. I wouldn't dream of giving it to a friend because it is worthless - do not ever buy from SVC. Maint. Fees are more then 500 a year for 1700 points a... Read more

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  • Dec 29, 2014
  • Hotels and Resorts
  • Tulsa, Oklahoma
  • Timeshare
  • 92
  • REVIEW RATING 4/5

Promised great vacations, paid on this for 9 years and got one 5 day stay at a "resort" where everything was broken. Staff were rude when I called to complain. Every time we have tried to book the resorts were sold out but when I called the resorts they had rooms for paying customers. When we attempted to sell the SHELL timeshare resale department said it wasn't worth the 900.00 left on the... Read more

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  • Dec 17, 2014
  • Hotels and Resorts
  • Beaumont, California
  • Vacation Club
  • 124
  • REVIEW RATING 4/5

Ours was purchased in Anaheim at the Peacock Suites, which was presented as our "Home Club" and we were going to be Elite members, and would have carte blanche there in terns of reservations, and anything we could not use they could rent the points for us no problem for more than the maintenance fees. We were told we could sell it through them at any time and that it would INCREASE in value. We... Read more

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  • Dec 11, 2014
  • Hotels and Resorts
  • Maintenance Fees
  • 72
  • REVIEW RATING 4/5

Funny how a voluntary contribution is added into maintenance fee options #1 and that option is above the part you tear off to mail to them. It is also already added into total when you look at "current account status" breakdown. That word "voluntary" is only added in words on the left BUT is still added onto total. If you do not look closely at option #2 on second page you'd miss the fact it is... Read more

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  • Nov 09, 2014
  • Hotels and Resorts
  • Humble, Texas
  • Vacation Booking
  • 1
  • 1
  • 130
  • REVIEW RATING 4/5

I have lost 2 years worth of points. I have tried to book a vacation weekly for a year. The send a giant book that is totally ***. Not one room in the entire area. I live in Texas and wanted to go anywhere I could drive, I have a business and am tethered to it. The only thing they could offer was a place in Argentina, not a convenient drive. I have been an owner for 20 years and have gotten... Read more

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