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Shell Vacations

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87 complaints

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Shell Vacations Club is a company that provides different leisure and vacation products and services. This travel provider offers a wide range of different tours, vacation packages, car rental, tickets and hotel room booking options and many other services. In addition, Shell Vacations Club offers to buy its timeshare and obtain several free trips. Shell Vacations Club has a whole line of different membership programs due to which the member can get some discounts, rebates and other benefits. The number of destinations provided by Shell Vacations Club is huge.

Shell Vacation Club has its own corporate culture that is designed to provide the quality customer service. Please try to contact Shell Vacations Customer Service directly prior to posting any complaints on this site.

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Shell Vacations Reviews

Gar
Shell Vacations - Decievement at its best

We purchased SVC in San Francisco CA. After a whirlwind of fast talk, lies and several hours we purchased what they convinced us was going to be a wonderful lifetime of vacations a...

#292908
Jan 29, 2012
114

Frank2012
Stay Away from Shell Vacations Bait & Switch

The salesperson and her manager showed us a book of 4 & 5 star hotels all over the world. I am a Money Mgr. with degrees in Mathematics and Finance - I am able to accurately crunc...

#292468
Jan 27, 2012
142

Anonymous
Shell Vacations is misleading

I have been a member of Shell Vacations for several years and have used my points for vacations down to Phoenix Arizona for 5 years now. We loved Arizona so much we decided to purc...

#291457
Jan 24, 2012
173

Dupedtoo
Shell Vacations is not what they promised!

We purchased 5,000 points with Shell in 2007 with the promise that it maintained it's value and would allow us at least 3 weeks of vacation per year. The books and availability th...

#286384
Jan 04, 2012
318

Anonymous
Shell Vacations - Don't fall for their sales pitch regarding points

Went to a Shell presentation on Kauai in Dec 2011. Besides the ditzy sales lady making unsubstantiated claims, their bottom line regarding points: for $28k and giving them our 3 w...

#284724
Dec 29, 2011
367

ShellSham
Shell Vacations Club Kona Coast - I Can't Book My Week

We have been owners at Shell Vacations Kona Coast for 19 years. Last year when I tried to book our week we were told there were only two slots available for our period. This was ...

#284719
Dec 29, 2011
346

Anonymous
Shell Vacations - Bait and switch

Let me start off by saying I am a licensed real estate agent for over 15 years. I know very well how well the timeshare business works. If done correctly they can be very well wo...

#282598
Dec 19, 2011
450

Anonymous
Shell Vacations - Over promised and under delivered. PISSED OFF

I really don't even know where to begin. From the time we first tried to use the timeshare we have had nothing but problems!! I have never been able to find any of the de...

#281210
Dec 13, 2011
379

Adjadrian
Shell Vacations :Not Really Worth it

At first, it seemed like a great way to get a vacation in each year. Now, I'm quickly realizing that the price we pay will never really make it "worth it". Even when it's p...

#278875
Dec 02, 2011
378

Anonymous
Class Action Lawsuit Against Shell Vacations

There was a class action filed against Shell in the San Francisco Superior court titled Jung v Shell Vacations club. You can look it up at the website for San Francisco superior co...

#275631
Nov 17, 2011
619

1963hammer
Shell Vacations - I love my Shell Vacation points

I have had my shell points for three years. They are great. My maintance fee has never gone up. Hint never by a timeshare from the company. you will pay 20 K to 30K . I payed 3k. a...

#270259
Oct 24, 2011
610

Anonymous
I love Shell Vacations Timeshares

My husband and I have had a Shell Timeshare for over 12 years and love it! We originally bought the deeded timeshare, then changed it for points. We have actually bought 4 separate...

#268506
Oct 16, 2011
445

Tomboger
Shell Vacations CLUB- BAIT AND SWITCH

In 2007 we retired from many, many years teaching years in the Public Schools and went on our dream vacation to Hawaii. Something we had been dreaming about since we were married,...

#266615
Oct 07, 2011
1607

Steven_p...
Shell Vacations Club lied about their product.

Purchased a timeshare from SVC a number of years ago. They used very high pressure sales techniques to get the deal closed by the end of that day. They promised me if I ever beca...

#264126
Sep 25, 2011
907

Pinknote...
Had a good experience with Shell Vacations

I didn't know what to expect when I went to my scheduled appointment with Shell Vacations, but was pleasantly surprised. I was approached at my state's fair if I would be intereste...

#263197
Sep 21, 2011
474

Loveskings
Shell Vacations just stole my money

I cancelled a reservation with Shell on the same day. I figured there would be a penalty instead they kept all of 1500 points at a dollar a point they just stole $1500 from me!!!!!...

#262323
Sep 16, 2011
530

110paul
Shell Vacations Ripped Me Off With LIES and Deceitful Presentation

Shell ripoff has already been well documented so I won't repeat. My resolution attempts have resulted in offers that have no 'value'. They take a long time to respond a...

#261942
Sep 14, 2011
578

Pfun
Shell Vacations Club strikes again!

September 11, 2011We visited Shell Vacation Club in Anaheim on Sunday, September 11, 2011 at 11:00am.Upon arriving we were asked to fill in a short question...

#261385
Sep 12, 2011
858

Magnabs8
Shell Vacations - Maintenance fees?

After originally purchasing a specific week at a Shell Resort and having a deeded portion of that property, things are now changing. Ownership of a timeshare week is useless unles...

#257886
Aug 25, 2011
725

Anonymous
Actually, I'm happy with Shell Vacations Club

I see all of these complaints about Shell and I have to say that I don't agree. If you buy a time share you have to understand that it takes about 8-10 years to break even wit...

#257655
Aug 25, 2011
613

Sjae40
Shell Vacations,.. yeh, right. RIPOFF.

Ok, so I posted my complaint on here re: Shell Vacations and how we got ripped off. Shortly thereafter- Shell posts a comment in response to mine and they ask me to contact them di...

#256675
Aug 20, 2011
557

Sjae40
Shell Vacations Club Timeshare RIPOFF!! Have Lawyer!!

We purchased what we thought was a great vacation deal at Shell Vacations Club at the Legacy Resort in Phoenix in 2008. We were offered a free 2 night stay at the Legacy, so we wen...

#255899
Aug 16, 2011
830

Smf
Shell Vacations - Shell vacation promotion - not as presented

While trying to redeem a 159$ vacation voucher - all new rules emerged. We must pick 3 times we would like to travel at least 2 weeks apart - but we could have an "upgrade of 30$/n...

#247479
Jul 07, 2011
729

Imkikibird
Shell Vacations - Shell contacted me to schedule "recommended" webinar. Why?

All, I have been contacted daily by Shell for a few weeks, but they haven't left a message. Well, today I finally picked up to tell the caller I don't accept telephone sol...

#246328
Jun 30, 2011
558

Kristyk
Shell Vacations - Just Awful

We purchased a $159 multi-destination vacation packages through our friends who own a timeshare with Shell. We received the package documents in the mail and called to book our two...

#245441
Jun 25, 2011
799

Tahl
Shell Vacations - Shell Vacation || Surprise Debt

Back in 2001 I went to a presentation with my girlfriend. After the presentation I did not want to purchase a package, but she did. She did not have enough money for the deposit ho...

#238730
May 20, 2011
905

Marie ar...
Shell Vacations - Unhappy Shell owner

I am unhappy with the increasing fees applied by Shell Vacation Club. When we signed up we did not have enough time to read all of the documents, and it's true in the document...

#237947
May 16, 2011
929

Anonymous
Shell Vacations - Sorry to hear you have been bought by Shell

Online_Summie,Sorry to hear that the big Shell Vacation machine bought your silence. We are still going to move forward with our complaint. Even though Shell has not heard fr...

#232444
Apr 14, 2011
951

Vonde
Shell Vacations - Sold a timeshare with points and then points gone and resort is never available.

I bought an "Explorer Membership" for 6000 points in 2007 - I was told I could keep them when I bought a membership. I paid on it for over a year and then I was talked into buying ...

#228262
Mar 22, 2011
918

Anonymous
Shell Vacations - Shell didn't give us enough points

We bought into a timeshare at Pelicanos PVR with Shell. Our contract says that we are entitled to a 2 bedroom during Platinum season and that's what we thought we bought. We did th...

#226343
Mar 12, 2011
718
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Hotels and Resorts
A resort is a place where people go as a rule to relax and recreate for holidays or vacations. These are places or even towns operated by a one owner. The most popular resort towns are Sharm el Sheikh in Egypt, Barizo of Spain, Cortina d'Ampezzo of Italy, Nice or French Riviera of France, to name just a few. As a rule resorts are placed in exotic areas, in the mountains or at the sea side and ocean. Resorts are sometimes misused to identify a hotel. However, the term resort means a broader range of services and amenities, besides food, drink, lodging, sports. Resorts also offer a larger number of lodgings and fancier entertainments than hotels. Hotels may constitute chains: when there are hotels of the same brand name in several cities or countries. All the large hotels operate restaurants in the same building. There are different types of hotels, like treehouse, cave, capsule, ice and snow, and underwater hotels. Hotels are usually built at most popular destinations, such as resorts, historic places, casinos, or at the railway and bus stations. For motorists on long journeys there are motels - small inns which offer direct access from the apartment to the vehicle. They are usually low-quality rooms with almost no facilities.

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