Submit ›
  • Customers like
    • Quality of the timeshare properties2
    • First couple years1
  • Customers don't like
    • Being lied to4
    • Being lied to when i joined3
    • High pressure sales staff2

  • 7 hours ago
  • Hotels and Resorts
  • West Sacramento, California
  • Wyndham Vacations
  • 1

Pressured into purchasing points from Shell Vacations club now owned by Wyndam. Timeshare continues to sell worthless points yet will not refund my initial purchase. In May 2008, my girlfriend and I purchased 1,500 points from Shell Vacations Club West, now owned and operated by Wyndam Vacations. Even sitting down for this meeting was a bad idea. I felt pressured by the sales staff to purchase... Read more

Was this review helpful? 0 0

  • 9 hours ago
  • Hotels and Resorts
  • Timeshare Sales
  • 3

It is painfully obvious now, that the incessant selling of the timeshares/points ownerships over and over and over ad-infinitum has basically made reservations at most resorts practically impossible. The monthly 'dues', however, continue uninterrupted and with regular increases. These practices are completely unethical and indicate a total lack of concern for the many long time patrons of the... Read more

Was this review helpful? 0 0

  • Jul 17
  • Hotels and Resorts
  • Phoenix, Arizona
  • Shell Vacations Club Membership
  • 2
  • 2
  • 85
  • REVIEW RATING 4/5

My husband and I have had Shell Vacation since 2006. Up until they went under Wyndham resorts, it seemed very easy. Now however (May, 2015) it is nearly impossible to get the weeks or times you want at any given resort. The number of points you need to do anything has gone up and if you don't mind sitting on the phone for long periods of time, you might get someone to talk to. We are... Read more

Was this review helpful? 0 0

  • Jun 11
  • Hotels and Resorts
  • Sonoma, California
  • Timeshare
  • 1
  • 1
  • 103
  • REVIEW RATING 4/5

My husband and I bought a shell time share in HI. were told lie after lie. The yearly fees keep going up, we are NEVER able to book anything due to lack of availability. Every single year we have to settle for gift cards or banking points. We live 17 miles from one of the CA resorts and have never been able to do a weekend getaway. Basically not one single thing they promised in the sales pitch... Read more

Was this review helpful? 3 0

Shell vacations Rip off. Left us in s swap vacation in Florida with nowhere to stay. Stranded and lied to. Sent to a property that was not on their network. Charged fees higher then Room rentals Add comment

  • May 26
  • Hotels and Resorts
  • Napa, California
  • Timeshare
  • 90
  • REVIEW RATING 4/5

We attended a home show where Shell had an exhibit. We strolled by and the person at the booth asked if we could take a vacation in the next year. "yes," we said. Learning this was a timeshare deal, we explained we already had a timeshare and were quite content with the number of weeks and bonus RCI weeks we have. "Further," said we, "we are not interested in a sales presentation. We are not... Read more

Was this review helpful? 1 1

  • Apr 17
  • Hotels and Resorts
  • Boulder, Colorado
  • Maintenance Fee
  • 197
  • REVIEW RATING 5/5

My wife and I have been paying members of Shell Vacations (now owned by Wyndham) for several years. We originally owned a "deeded property" on the Big Island in Hawaii, but switched to the new, supposedly more "user-friendly" points system about 2 years ago. Since that time we have had a lot of challenges booking our promised vacations. We were required to pay the $1250 maintenance fee before... Read more

Was this review helpful? 3 1

  • Apr 14
  • Hotels and Resorts
  • Lahore, Punjab Province
  • Timeshare Deposit
  • 79
  • REVIEW RATING 4/5

I was visiting San francisco and did the ultimate mistake of signing up for shells timeshare. I realised that I didn't want to continue it so I canceled it within 7 days! It's been over a month now and they still haven't refunded my initial deposit! When I call them in Donatello,those who dealt with me Dont come on the phone! They send a message that it's refunded but I haven't received anything.... Read more

Was this review helpful? 0 0

  • Mar 13
  • Hotels and Resorts
  • Oakhurst, California
  • Positive Experience
  • 2
  • 2
  • 157
  • REVIEW RATING 4/5

I have been reading the negative reviews and can hardly believe that people actually spend their hard earned money to purchase a time share and then don't bother to learn how to use it. My husband and I have been SVC owners for 11 years. In that time we have been to Italy for 3 weeks, we have spent 1 week in England, a week in Ireland and a week in Scotland. We took a cruise from NYC to British... Read more

Was this review helpful? 1 1

  • Feb 16
  • Hotels and Resorts
  • Modesto, California
  • Timeshare
  • 76
  • REVIEW RATING 4/5

I also have a loan that bears a prepayment penalty, which is not what was rep-ed to me, by Kai . payments are not applied to principal. ooo ooo oo ooo ooo ooo ooo ooo ooo oo o oo ooo oo ooo oooo ooo oo oooo ooo oo ooo oo oo oo ooo ooo o ooo oo ooo ooo oo oo oo ooo ooh 100 words is a little long for a simple rip off. No one made it right, and no one wants to correct it for a pay off, which means... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Shell Vacations. However, many companies do monitor reviews on our site.

 
×
You are reading about Shell Vacations.
Filing a new complaint about
×